Why do we need to see your document to quote for a sworn translation?

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Quick answer

To give you an accurate, tailored quote for a sworn translation, we first need to review the document you want translated. Even if it looks like a standard birth or marriage certificate or criminal record certificate, its length, word count, stamps, Apostilles, language and turnaround can all affect the price. That is why at ElbaTrad we prefer to look at each document before quoting, rather than giving estimates that later do not match the real cost.

Why don’t two documents of the same type cost the same?

One question we are often asked is: “If it’s a standard certificate, why do you need to see it?”

The answer is simple: two documents of the same type do not necessarily contain the same amount of text.

For example, two birth certificates issued in different countries can vary considerably in length, layout and content. Even within the same country, one certificate may include additional annotations that another does not.

So knowing only the type of document is not enough to calculate the price of its sworn translation.

What affects the quote?

The price of a sworn translation depends on several factors:

  • Word count: this is one of the main factors in calculating the cost.
  • Source and target language: rates can vary depending on the language combination.
  • Stamps and annotations: these may also contain information that has to be translated.
  • Hague Apostille or legalisation: when the document includes these certifications, their content can increase the length of the translation.
  • Turnaround: if you need an urgent translation, a surcharge may apply depending on availability.

So a document that looks simple may require more work than it seems at first glance.

Why don’t we give a rough price without seeing the document?

We understand that many clients want to know the price before sending their documents.

However, giving a figure without checking the content can create the wrong expectations. A quote based only on the name of the document could turn out lower or higher than the real price.

We prefer to give you a quote tailored to your document from the start, so you know the cost before you commission the service and can decide with peace of mind.

Is it safe to send personal documents to request a quote?

We know that many documents contain personal, business or confidential information: names, addresses, dates of birth, family details, academic records, company data, financial information or bank details. That is why at ElbaTrad we place particular importance on privacy, data protection and the confidentiality of all the documents we receive.

At ElbaTrad we place particular importance on the privacy and confidentiality of the documents we receive.

Our team handles documents discreetly and uses them to manage quote requests and the corresponding translation services, in line with our data protection obligations.

You can send us a complete, legible digital copy so that we can assess the work properly, without having to hand over the original paper document at this stage.

Frequently asked questions

Can’t you give me the price if I tell you it’s a birth certificate?

We can explain how the quote is calculated, but to give you an accurate amount we need to check the content of the certificate. Its length and any annotations can vary.

Do you also need to see the Apostille?

Yes, if you need the Apostille to be part of the translation. Its content can affect the word count and, therefore, the quote.

Do I have to send the original document?

To request a quote, a complete, legible digital copy is usually enough. If a specific format is needed later for delivery, we will let you know.

Is there a charge for the quote?

No. At ElbaTrad you can request a free, no-obligation sworn translation quote by sending us the document you need translated.

Sources
  • Sworn translation and interpreting: appointment of sworn translators and official status of their translations (Spanish Ministry of Foreign Affairs, European Union and Cooperation).

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